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Don’t Let Quality Plumbing Be a Pipe Dream

Please contact us with any questions or comments using the information below. We look forward to hearing from you. Thank you!

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Holloway Bathrooms

Longfield House, 87 Ash Street



GU12 6LG

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Complaints Policy

We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.

As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards. In the unlikely event that there is anything you are not completely satisfied with, please contact us as soon as you can so that we can rectify any problems as soon as possible.

To get in touch, call us on 01252 333382, write to us at Longfield House, 87 Ash Street, Ash, Surrey GU12 6LG, or email us at We aim to respond within 2 days of receiving your complaint and, where possible, will provide you with a date to remedy any issues raised.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted Trader, we use the Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising, and you wish to refer the complaint to them, please contact them on 0333 241 3209 or via their website.